Terms and Conditions

Terms & Conditions – MGDUKAAN.COM

Welcome to MGDUKAAN.COM. By using our website, you agree to follow the Terms & Conditions listed below. If you do not agree with any of these terms, please refrain from using the website.

📦 1. Orders & Deliveries

• All orders depend on stock availability.

• Delivery usually takes 3–5 business days.

• In case of any unexpected delay, our team will contact you.

• Our team confirms the order with the customer before dispatch.

💰 2. Prices & Payments

• All prices are clearly mentioned on the website.

• Prices can be changed at any time without prior notice.

• Payment options include: Cash on Delivery, JazzCash, EasyPaisa, and Bank Transfer.

🔁 3. Returns & Refunds

• Returns are only accepted within 7 days of delivery.

• Unboxing video is mandatory – without it, no return will be accepted.

• Product must be in original condition, with packaging and all accessories.

• Refunds are processed within 10-15 working days.

• Delivery charges are non-refundable, except in case of our mistake.

🔐 4. Privacy Policy

• Your personal information is kept confidential.

• We do not share your data with any third party.

• Website usage and order history are only used to improve service.

• Please refer to the Privacy Policy page for complete details.

⚠️ 5. Warranty & Product Authenticity

• MGDUKAAN.COM only provides 100% original and branded products.

• We are authorised dealers of Hikvision and Dahua.

• In case of any faulty product, warranty claims can be made according to the brand’s policy.

🚫 6. Prohibited Activities

Misuse of the website, spam, fraud, or any illegal activity is strictly prohibited.
Using or duplicating any website content without permission is also prohibited.

📞 7. Customer Support

If you have any issue or inquiry, feel free to contact our customer support team:

📧 Email: contact@mgdukaan.com
📱 WhatsApp: +92 341 7715262

MGDUKAAN.COM – Your Trusted Partner in Electronics & Security Solutions!
We may update these terms at any time – we request you to check them regularly.